So, Boeing has screwed up yet again. The secret? Don’t aim to fix the particular problem – find a totally new solution. Quality Job No. 11 Boeaing is one of the worlds bellwethers in reliability, quality and admirability. Or it was. Now it’s not. Is there any way of unbreaking something that is irretrievably broken when there’s never been a precede...
The “nut rage” incident at Korea Airlines exposed once again the feudal leadership culture there. This was supposed to have been eradicated with the training given by Delta Airlines many years ago to eliminate the dysfunctional culture in the aircraft cockpit which had led to several crashes by KAL planes. Clearly this culture is still alive and we...
